We believe that the Financial Services industry will be one of the leading adopters of Artificial Intelligence (AI) technologies within its value chain due to the dematerialised nature of the products being provided, the large data-sets being created by customers and the existence of talent within the sector to lead the adoption of AI.
We believe that Financial Services in Growth Markets have the potential to take a radically different path than what we have experienced in developed markets.
The Financial Services Cambrian Explosion: How Growth Markets are innovating for the next 2 billion customers
An estimated 2 billion adults worldwide do not have a basic bank account. Globally, 59% of adults without an account cite lack of enough money as a key reason, implying that Financial Services are not yet affordable or designed to fit low income users.
Alternative credit providers in Growth Markets are ‘breaking the bank’, by separating the ‘funding’, ‘manufacturing’ and ‘distribution’ portions of the credit value chain.
Progressive financial inclusion together with favourable macro-economic and demographic conditions is resulting in real impact economics, opening the door to effective sustainable growth.
The research project shows that domestic payment schemes have the potential to take a major and potentially larger portion of global retail payments volume vis-a-vis the international payment schemes.