Our paper explores the emergence blockchain technology and its implications for the world of financial services. We have witnessed in recent years the emergence of a Decentralized Financial (“DeFi”) system under which all the artefacts of our traditional financial system – including currencies, lending products, insurance, to name a few – are being replicated. A resulting mirror DeFi financial stack has emerged with the ability to fulfill all the functions of our traditional financial system, without relying on the traditional system of intermediaries that are usually required to make our financial system function.
Industry convergence redefines boundaries between sectors and increases the emphasis on usage of personal data. We see an opportunity for wellness platforms to provide true financial and physical wellness to customers through the convergence between financial services and healthcare services.
Changes to the multi-decade socio-economic situation and consumer expectations, combined with technology applications, will drive convergence of financial and physical (including mental) wellness. This trend has important implications for financial services firms and their new business models.
The convergence of financial and physical wellness and the role of data in an ecosystem will lead to new business models and investment themes for financial institutions.
We believe that the Financial Services industry will be one of the leading adopters of Artificial Intelligence (AI) technologies within its value chain due to the dematerialised nature of the products being provided, the large data-sets being created by customers and the existence of talent within the sector to lead the adoption of AI.